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How Glossier tapped into customer empathy to build a $1.2 billion brand | by Michelle Chiu | UX Collective
![Glossier on Twitter: "Tiny Top Shelf ℅ our copywriter @colleenkelsey on PTO in Paris ✨ https://t.co/9psDZagLSC" / Twitter Glossier on Twitter: "Tiny Top Shelf ℅ our copywriter @colleenkelsey on PTO in Paris ✨ https://t.co/9psDZagLSC" / Twitter](https://pbs.twimg.com/media/Dgth8dBXcAId5dc.jpg)
Glossier on Twitter: "Tiny Top Shelf ℅ our copywriter @colleenkelsey on PTO in Paris ✨ https://t.co/9psDZagLSC" / Twitter
Glossier on Twitter: "When every shelf is your Top Shelf ✨ 📷: https://t.co/ZkRoaBiewt https://t.co/ZjV2eeutjS" / Twitter
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